Privacy Policy

At Twisted Tonic Tea, we respect and recognise that the privacy of your personal information is very important. This policy outlines the types of personal information we collect when you visit the site and how we safeguard your information. We will never sell your personal information to third parties.

The information we collect is only used for payments, advertising, marketing, customer service, customer feedback and to personalise your experience.

The email address you provide for ordering or registering on the website may be used to send periodic emails, either to update on your order, update on news and other service related updates on the website. You may unsubscribe from these emails at any time. The emails provide unsubscribe instructions at the bottom of each email.

What information does the website collect?

When registering or ordering from our site, you may be required to enter your email address, name, mailing address, phone number or credit card information.

Automatic Collection: our servers automatically recognise domain names and IP addresses. No personal information is revealed about you. The site may also gather other ‘traffic data’ that may help improve the information and services we offer. Your personal information is not gathered in this process.

Cookies: some computers allow access to cookies, which enable the site or service providers to recognise your browser and remember certain information. It is up to you whether you allow cookies to save your data (and can be changed in your settings). Cookies allow for better functioning on the website, such as shopping cart, preferences for future visits.

Do we disclose information to Third Parties?

We will never sell or trade your information to third parties. However, trusted third parties may be used to help us in the operating of our website, tracking affiliate payments, or processing online payments (Paypal). Your information is always kept confidential. We may also disclose your personal information if required by law. Information that contains no personal identifying data may be used for marketing and advertising uses.

How do we protect your information?

Our site has security measures in place to prevent loss, misuse or alteration of the information we obtain from you. All payment details are protected by a SSL security pathway and encrypted by our payment gateway providers database. All transactions are processed via a third party that is PCI compliant.

Public Comments

The site may include interactive sections such as commenting areas where visitors to the site can post comments. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Third Party Websites

This site contains links to other websites, for your information about other products or services. If you choose to click on a third party link, we have no control over the privacy policies and practices of that website. Please review their privacy policy for information and confirm that you agree with their policies.

Your consent

By using our site, you consent to our privacy policy

Changes to our Privacy Policy

At times, at our discretion, we may update or change the information provided in this privacy policy. Please note that any changes made will be posted on this page. This Privacy Policy was last updated 3rd November 2017.

Contact Us

If you have any questions about this policy, please feel free to contact us.

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Adelaide, South Australia