At Twisted Tonic Tea, we respect and recognise that the privacy of your personal information is very important. This policy outlines the types of personal information we collect when you visit the site and how we safeguard your information. We will never sell your personal information to third parties.
The information we collect is only used for payments, advertising, marketing, customer service, customer feedback and to personalise your experience.
The email address you provide for ordering or registering on the website may be used to send periodic emails, either to update on your order, update on news and other service related updates on the website. You may unsubscribe from these emails at any time. The emails provide unsubscribe instructions at the bottom of each email.
What information does the website collect?
When registering or ordering from our site, you may be required to enter your email address, name, mailing address, phone number or credit card information.
Automatic Collection: our servers automatically recognise domain names and IP addresses. No personal information is revealed about you. The site may also gather other ‘traffic data’ that may help improve the information and services we offer. Your personal information is not gathered in this process.
Cookies: some computers allow access to cookies, which enable the site or service providers to recognise your browser and remember certain information. It is up to you whether you allow cookies to save your data (and can be changed in your settings). Cookies allow for better functioning on the website, such as shopping cart, preferences for future visits.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Do we disclose information to Third Parties?
We will never sell or trade your information to third parties. However, trusted third parties may be used to help us in the operating of our website, tracking affiliate payments, or processing online payments (Paypal). Your information is always kept confidential. We may also disclose your personal information if required by law. Information that contains no personal identifying data may be used for marketing and advertising uses.
How do we protect your information?
Our site has security measures in place to prevent loss, misuse or alteration of the information we obtain from you. All payment details are protected by a SSL security pathway and encrypted by our payment gateway providers database. All transactions are processed via a third party that is PCI compliant.
The site may include interactive sections such as commenting areas where visitors to the site can post comments. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Visitor comments may be checked through an automated spam detection service.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Third Party Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have any questions about this policy, please feel free to contact us
Our website address is www.twistedtonictea.com